Hiring A Manager
If you are a small restaurant, just starting out, you may not need a manager. But if your restaurant is really busy or you own more than one, hiring a manager is a good idea.
The manager's greatest responsibility is to make sure that customers have a pleasurable dining experience. Your manager can either make or break your business, so hire carefully.
Depending on the size of your operation, you should only need one.
Some restaurants will have their manager hire and train one or more assistant managers.
Its important to hire someone with several years' experience working in a restaurant as a waiter/waitress or kitchen helper and he/she should be able to jump in and help fulfill any position in the dining room.
An entry level manager will earn between $22,000 to $26,000 a year and a seasoned manager will earn from $30,000 to $40,000.00 per year. To avoid any employment legal problems, it is important to pay your managers overtime if they perform more than 40 hours a week, even if they are in a salaried position. Always check with your state and federal labor laws, your accountant and your attorney to make sure you are in compliance.
Qualifications - Organized, tactful, friendly, quick-witted and calm, posses leadership skills, and an understanding of the hospitality industry.
Responsibilities - Be able to open and close the restaurant, purchase food and beverage supplies, manage the cash register, track inventory, hiring, training and firing staff; and creating work schedules and monitoring their performance, develop marketing strategies, supervise personnel and schedule your staff, resolving customers' complaints and ensuring health and safety regulations are followed, keeping employee records for hours and wages, preparing payroll and filling out paperwork for taxes, wages, employment insurance,etc., and tallying cash and charge receipts and balancing them against the record of sales.
Continuing Online Education
eCornell - All you need is a computer to access top-notch education in Food and Beverage Management. Cornell University's School of Hotel Administration is the industry's premier management school. Each online course was developed by a faculty member and is available exclusively through eCornell.
Penn State's career-focused online hospitality programs in Hotel, Restaurant, and Institutional Management (HRIM) allow you the opportunity to create your own customized professional development plan whether you are interested in taking a single course, earning a hospitality management certificate, or even completing your associate degree.
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